Despatch and Delivery Information

Despatch

We aim to despatch your order on the same working day, but please allow up to 48 hours for us to process your items. Orders placed over weekends and bank holidays will not be despatched until the next working day. The speed at which we send out also depends on the type of item ordered. Our shop contains both pre-made and made-to-order items and this will reflect in the processing time. Bespoke and custom made-to-order items may take longer to create and ship out, so please take this into account when ordering. We will contact you in the rare event that we imagine your order to take longer than expected and always keep you updated. Once your package has been passed on to the courier for delivery, we will email you a confimation of despatch.

Packaging

Each print comes wrapped in a cello pouch and sent in a strong cardboard tube. Canvases are bubble wrapped and come boxed. All other items are packaged with the same care and attention. We make sure your package is given the appropriate level of protection.

UK, Channel Islands and Isle of Man Delivery

For UK deliveries (including Channel Islands, Highlands and Islands, Scilly Isles and the Isle of Man), we use The Royal Mail or Parcelforce, and postage and packaging is free of charge. All deliveries are tracked and/or signed for. Please allow 2-3 working days for delivery from despatch.

European and International Delivery

For European and International deliveries we use Royal Mail International or Parcelforce Worldwide. All deliveries are tracked and/or signed for. Please allow 5-8 working days for delivery from despatch. Postage costs are calculated based on the size and weight of the package. You can see exactly how much postage will cost via your shopping cart before checkout.

We deliver to following European and International destinations:

Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua / Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Azores, Bahamas, Bahrain, Balearic Islands, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia Hertzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China (People's Republic of), Christmas Island (Indian Ocean), Cocos (Keeling Islands), Colombia, Comoros Islands, Congo ( Dem. Rep of), Corsica, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran (Islamic Republic of), Iraq, Ireland (Republic of), Israel, Italy, Ivory Coast (Cote D'Ivoire), Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos (People's Democratic Republic of), Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Madeira, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia (Federated States Of), Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru Island, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger Republic, Nigeria, Norfork Island, Northern Mariana Islands, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Reunion Island, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa , South Korea, Spain, Sri Lanka, St Kitts & Nevis, St Lucia, Saint Pierre and Miquelon, St Vincent & The Grenadines, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, USA, Uzbekistan, Vanuatu, Vatican City State, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (USA), Wallis & Futuna Islands, Yemen, Zambia, Zimbabwe.

Additional Costs

Please be aware that some deliveries outwith the UK may have associated additional duties and VAT and should they arise it will be your responsibility to pay any extra customs charges.

More Info

If you need any further information regarding despatch and delivery, please contact Customer Service.